Terms of service
Welcome to Montevani.
These Terms of Service govern your access to and use of montevani.com, including all purchases, services, and interactions conducted through our website.
By accessing, browsing, or placing an order on montevani.com, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. If you do not agree with any provision contained herein, you should discontinue use of our website immediately.
1. Use of the Website
To place an order on montevani.com, you must be at least 18 years of age or have the permission and supervision of a parent or legal guardian.
By using our website, you agree to:
- Provide accurate, current, and complete information when creating an account or placing an order.
- Maintain the confidentiality of your account credentials, where applicable.
- Accept responsibility for all activities conducted under your account.
The following activities are strictly prohibited:
- Attempting to gain unauthorized access to restricted areas of the website.
- Interfering with the operation, security, or functionality of the website.
- Compromising the integrity of our systems or customer data.
- Using the website for unlawful, fraudulent, or abusive purposes.
Montevani reserves the right, at its sole discretion, to refuse service, suspend or terminate user accounts, cancel orders, or restrict access to the website whenever necessary to protect its business, customers, or legal interests.
2. Payments
We accept major credit cards, debit cards, and secure payment methods, subject to availability in your country or region.
All payment transactions are processed through secure, encrypted payment gateways designed to protect your personal and financial information.
By completing a purchase, you confirm that:
- You are the authorized holder of the payment method used.
- The payment information provided is accurate and valid.
- You authorize the full amount of the purchase to be charged.
Because Montevani operates as a global e-commerce business headquartered in France, customers may complete purchases using multiple currencies, depending on their location and payment provider.
All transactions are ultimately processed and settled in Euro (EUR).
You acknowledge that your financial institution or payment provider may apply:
- Currency conversion fees;
- Foreign transaction fees;
- International processing charges.
Montevani is not responsible for any additional charges imposed by banks, card issuers, or payment providers.
3. Intellectual Property
All content available on montevani.com, including but not limited to:
- Text
- Images
- Product photographs
- Graphics
- Logos
- Icons
- Videos
- Website design
- Layout
- Software
- Trademarks
- Branding materials
is the exclusive property of Montevani or its licensors and is protected by applicable copyright, trademark, intellectual property, and international commercial laws.
No content may be copied, reproduced, distributed, modified, published, displayed, sold, licensed, or otherwise exploited without the prior written authorization of Montevani.
Unauthorized use may result in civil and criminal legal action where permitted by law.
4. Prohibited Activities
Users agree not to engage in any activity that may harm Montevani, its customers, or the operation of the website, including but not limited to:
- Fraudulent, deceptive, or misleading conduct;
- Identity theft or payment fraud;
- Uploading or transmitting viruses, malware, ransomware, or malicious code;
- Violating any applicable local, national, or international laws;
- Attempting to disrupt, overload, or compromise the website's infrastructure;
- Gaining unauthorized access to systems, databases, servers, or customer information;
- Using automated tools, bots, scrapers, or similar technologies without prior written authorization.
Montevani reserves the right to investigate suspected violations and take any appropriate action, including account suspension, order cancellation, reporting to competent authorities, and legal proceedings.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Montevani, its directors, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
- The use or inability to use the website;
- Delays in order processing, shipment, or delivery;
- Temporary interruptions or technical failures;
- Errors, inaccuracies, or omissions contained on the website;
- Third-party services or payment providers;
- Events beyond our reasonable control, including force majeure.
All products, services, and website content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except where such warranties are required by applicable law.
6. Order Acceptance & Cancellation
Submission of an order does not constitute automatic acceptance.
Montevani reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to the following situations:
- Suspected fraudulent or unauthorized activity;
- Payment authorization failure;
- Pricing, inventory, or product description errors;
- Violation of these Terms of Service;
- Compliance with legal or regulatory obligations.
When an order is canceled after payment has been successfully received, the customer will receive a full refund through the original payment method, in accordance with our Return & Refund Policy.
7. Changes to These Terms
Montevani reserves the right to modify, update, replace, or revise these Terms of Service at any time, without prior notice.
Any modifications become effective immediately upon publication on montevani.com.
Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms of Service.
8. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operations of Montevani, without prejudice to any mandatory consumer protection rights that may apply in the customer's country of residence.
Nothing in these Terms shall limit any statutory rights that cannot legally be waived under applicable law.
9. Contact Us
If you have any questions regarding these Terms of Service, please contact our Customer Support Team.
Email: support@montevani.com
Website: montevani.com